Welcome to Case Haven. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions and our Privacy Policy. References to "Case Haven", "we", "us", or "our" refer to Case Haven Limited.
We reserve the right to amend these Terms at any time. Updates will be posted on this page, and it is your responsibility to review them periodically. Continued use of the website implies your acceptance of any changes.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any minors under your care to use this site.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.
2. Store Platform
Our store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products and services securely.
3. Product Information & Availability
Products may be available exclusively online and in limited quantities. Product images and colors are represented as accurately as possible, but we cannot guarantee exact display accuracy across all devices.
We reserve the right to:
⦁ Limit product sales by individual, region, or jurisdiction
⦁ Change product descriptions or prices without notice
⦁ Discontinue products at any time
4. Order & Payment
By placing an order, you confirm that your payment information is accurate and that you are authorized to use the payment method provided. Orders are only confirmed once payment has been authorized.
We reserve the right to cancel or limit orders that appear to be made by resellers, distributors, or that breach our order policies. You agree to keep your account and billing details updated for a smooth transaction process.
5. Pricing & Currency
All prices are listed and processed in British Pounds (GBP). Currency conversions shown on the website are estimates. Your bank or card issuer will apply the actual exchange rate and may charge a conversion fee. We are not responsible for any such charges or rate discrepancies.
6. Delivery
We aim to deliver all orders within estimated timeframes. However, we are not liable for delays caused by factors beyond our control. If you are not satisfied with your purchase, you may return it within 5 days in original condition, along with your dispatch note, for a full refund. Normal wear and tear is not grounds for return.
7. Intellectual Property
All content on this website—including images, graphics, product designs, and written content—is the intellectual property of Case Haven and protected by copyright and trademark laws. You may not copy, reproduce, distribute, or exploit any content without written permission.
8. Personal Information
Your submission of personal data is governed by our Privacy Policy, which outlines how your information is collected, used, and protected.
9. Promotions & Discount Codes
From time to time, we may offer promo codes via social media or email. These are for personal use only. Sharing, misusing, or duplicating promo codes may result in cancellation of the promotion or suspension of your account.
10. Accuracy of Information
While we strive to ensure all information on our site is accurate and up to date, errors may occasionally occur. We reserve the right to correct inaccuracies, update information, or cancel orders without prior notice, even after an order has been submitted.
11. Prohibited Use
You may not use the site or its content:
For any unlawful or unauthorized purpose
To infringe upon the rights of others
To distribute viruses or harmful code
To collect personal information without consent
In any way that disrupts our website, services, or network security
Violation of these terms may result in the termination of your access.
12. Disclaimer of Warranties & Limitation of Liability
All services and products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free service or that the results will be accurate or reliable.
Case Haven shall not be liable for any damages, including but not limited to lost profits, data loss, or business interruption resulting from the use of our service or products.
13. Indemnification
You agree to indemnify and hold Case Haven and its affiliates harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or violation of any laws or third-party rights.
14. Severability
If any part of these Terms is found to be unlawful or unenforceable, that portion shall be deemed severed, and the remaining Terms shall remain valid and enforceable.
15. Termination
These Terms remain in effect unless terminated by either party. You may terminate by discontinuing site use. We may terminate or suspend access if you violate these Terms.
16. Entire Agreement
These Terms, along with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Case Haven, superseding any prior agreements or communications.
17. Changes to Terms
We may revise these Terms at any time by updating this page. Continued use of the website after changes are posted signifies your agreement to those changes.